Student Support and Wellbeing

Success and Wellbeing Services (SWS) — in partnership with SYC

AISC partners with SYC, one of the Skills SA–contracted Success and Wellbeing Services (SWS) providers, to give eligible students access to free, personalised support that goes beyond the classroom.

Success and Wellbeing Services (SWS) is a Skills SA program that pairs you with a dedicated Success and Wellbeing Coach for one-on-one support throughout your training journey.

Your coach can help you with things like:

• Tackling life challenges that get in the way of study — including family, housing, financial stress, mental health and disability
• Building your study skills and confidence in an adult learning environment
• In-class and practical learning assistance
• Connecting you with support services in your community
• Planning your next step into employment or further study after you complete

SWS is free to you — there is no cost to access this support. It works alongside the support AISC already provides; it does not replace it. SWS is a non-clinical support service and does not provide medical, clinical or emergency health care.

How to access SWS:

• Ask your trainer or the AISC Student Support team to refer you (with your consent), or
• Refer yourself at any time using SYC’s online Success and Wellbeing Services referral form, or
• Use the Find my Success and Wellbeing Provider tool on the MyTraining website to request a call back.

Success and Wellbeing Services (SYC)
Refer or learn more: syc.net.au/services/learning/success-wellbeing-services
Or speak to the AISC Student Support team and we’ll connect you.

SWS is funded by Skills SA and is free for eligible Skills SA–subsidised students (and fee-for-service students studying alongside subsidised students). To be eligible for Skills SA subsidy, you must live or work in South Australia and meet the Participant Eligibility Criteria. SWS is not available for fee-for-service-only or non-accredited Professional Development students. SWS supports students facing complex personal or learning challenges that affect their ability to stay in training and complete their course. Eligibility is determined by Skills SA and SYC — talk to the AISC Student Support team or SYC to check whether SWS is right for you.

Disability & Accessibility

AISC is committed to providing reasonable adjustments and an inclusive learning environment for every student.

• Reasonable adjustments to learning and assessment — tailored support to ensure fair access to training and assessment.
• Individual support plans — developed collaboratively with you to identify your specific needs and adjustments.
• Assistive technology — support with screen readers, voice recognition, magnification and other tools.
• Modified timeframes — extended time for assessments where needed and evidence-based.
• Alternative assessment methods — oral assessments, practical demonstrations or modified formats to demonstrate competency.
• Regular review — support plans reviewed mid-course and on request to ensure they’re working for you.

Workplace Placement Support

We guide you before, during and after your supervised workplace placement to ensure a positive experience.

• Pre-placement briefing — orientation to placement requirements, workplace expectations and safety protocols.
• Ongoing contact during placement — regular check-ins with your trainer and support staff.
• Post-placement debrief — reflection on your experience and how it links to your course outcomes.
• Issue resolution and advocacy — swift support if challenges arise, with dedicated staff to help resolve placement-related concerns.

Career & Employment Support

Strengthen your job-readiness with practical guidance on workplace skills and career pathways.

• Career guidance — explore career options, role requirements and industry pathways in aged care, disability, community services and mental health.
• Job readiness coaching — interview skills, workplace communication and professional confidence.
• Resume and cover letter support — templates, practical guidance and one-on-one review with your trainer or support team. Eligible students can also access post-study employment support through their SYC Success and Wellbeing Coach.
• Pathway planning — transition from your qualification to further study or employment.
• Employment connections — links to sector employers, job boards and recruitment resources.

We’re Watching Out for You — Proactive Support

We don’t wait for you to ask. AISC monitors engagement throughout your course, and if we notice you may be struggling, our team reaches out to check in and connect you with the right support — academic, wellbeing, financial or otherwise. Where appropriate, and with your consent, we’ll also connect you with your SYC Success and Wellbeing Coach.