Academic & Learning Support

Develop your learning skills and academic confidence with one-on-one and group support.

One-on-One Consultations

Book with your trainer for personalised guidance on course content, assessment strategies, and career planning.

Study Skills Development

Learn effective study techniques, time management, note-taking, and assessment preparation strategies.

Additional Tutorials

Access extra learning sessions for complex topics and supplementary practice in areas where you need more help.

LLND Support

Language, Literacy, Numeracy and Digital skills support tailored to your learning needs and level.

Technology Support

Help with LMS access, digital skills coaching, and troubleshooting learning technology issues.

Learning Sessions

Group and individual sessions covering course prerequisites and foundational knowledge gaps.

Disability & Accessibility

AISC is committed to providing reasonable adjustments and an inclusive learning environment.

Reasonable adjustments to assessment and learning: Tailored support to ensure fair access to training and assessment
Individual Support Plans: Developed collaboratively with you to identify specific needs and adjustments
Assistive technology: Support with screen readers, voice recognition, magnification, and other tools
Modified timeframes: Extended time for assessments where needed and evidence-based
Alternative assessment methods: Oral exams, practical demonstrations, or modified formats to demonstrate competency
Regular review: Support plans reviewed at mid-course and upon request to ensure effectiveness

Wellbeing & Mental Health

Your mental health and wellbeing matter. We’re here to help connect you with support services.

AISC Support

Referral to counselling services: Access to external professional counselling at no cost
SkillsSA students: Connection with Success and Wellbeing Services (SYC) for additional support

External Support Services

Lifeline: 13 11 14 (24/7 crisis support and counselling)
Beyond Blue: 1300 22 4636 (Mental health support and online resources)
1800RESPECT: 1800 737 732 (Domestic and sexual violence support)
13YARN: 13 92 76 (Aboriginal crisis support line)
Suicide Call Back: 1300 659 467 (24/7 support after a suicide attempt or crisis)

Workplace Placement Support

We guide you before, during, and after your supervised workplace placement to ensure a positive experience.

Pre-placement briefing: Orientation to placement requirements, workplace expectations, and safety protocols
Ongoing contact during placement: Regular check-ins with your trainer and support staff
Post-placement debrief: Reflection on your experience and alignment with course learning outcomes
Issue resolution: Swift support and advocacy if challenges arise during placement
Advocate support: Dedicated staff available to help resolve placement-related concerns

Financial Hardship Support

Experiencing financial difficulties? We offer flexible payment and support options.

Payment plan variations: Adjust your payment schedule to suit your circumstances
Extended instalment arrangements: Spread fees over a longer period with flexible scheduling
Fee deferral: Defer payment by up to 3 months if you’re facing temporary hardship
Referral to financial counselling: Connect with external financial advice and planning services
Emergency relief: Limited emergency support available for eligible students facing unexpected hardship
Centrelink referral: Guidance on government support payments and eligibility assessment

Career & Employment Support

Prepare for employment success with expert guidance on job readiness and career pathways.

Career guidance: Explore career options, role requirements, and industry pathways in aged care and disability support
Job readiness coaching: Develop interview skills, workplace communication, and professional confidence
Resume and cover letter help: Professional assistance crafting compelling application documents
Pathway planning: Transition planning from your certificate to further study or employment
Employment connection: Links to sector employers, job boards, and recruitment resources

Cultural Support & Inclusion

AISC celebrates diversity and provides culturally responsive support for all students.

Culturally safe environment: Inclusive learning space free from discrimination and disrespect
First Nations support: Dedicated support, flexible course schedules, and cultural acknowledgment for Aboriginal and Torres Strait Islander students
CALD support (Culturally and Linguistically Diverse): Plain English explanations, visual aids, and additional language support where needed
LGBTIQ+ inclusive: Affirming, respectful environment with access to specialised support services and allies

Proactive Support — We’re Watching Out for You

AISC monitors your attendance, assessment progress, and engagement throughout your course. If we identify triggers indicating you may be struggling, our team proactively reaches out.

Warning triggers we monitor:

Attendance below 80%
LMS (Learning Management System) non-engagement for over 5 days
Overdue assessments

When we identify concerns, we contact you directly to understand what’s happening and to connect you with the right support — whether academic, wellbeing, financial, or other services.

Get in Touch